June 13, 2025

I need help with the app

Please send us an email describing the issue at support@insygent.com. Include any screenshots, device info, or app version — it helps us fix things faster.

How do I report a message I received from the assistant?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Absolutely. We’d love to hear your ideas or feedback. Just send them to support@insy.com and we’ll make sure it gets to the right team.

Do you offer refunds?

If you’re eligible (for example, within 48 hours of payment), we may be able to cancel your transaction. Please write to support@insygent.com and we’ll assist you directly.

Is my data safe?

Yes. We use encryption, secure processing, and modern security practices to protect your data. You can read more in our Privacy Policy.

I accidentally deleted my assistant — can I recover it?

Write to support@insy.com as soon as possible, and we’ll do our best to help.

Can I change or reset my assistant?

Yes, you can reset or customize your assistant from within the app settings. If you’re unsure how, reach out to support@insy.com.

How do I cancel my subscription?

If you subscribed through Apple or Google, you can cancel your subscription via your device settings. If you subscribed through our website, please contact us at support@insygent.com, and we’ll take care of it for you.

Will my assistant remember our conversations?

Your assistant remembers context from your past messages, unless you reset or delete it. You can manage memory in your settings or email us if you’d like help.

Can I use inšy offline?

Currently, inšy requires an internet connection to function properly. We’re exploring options for limited offline functionality in the future.

Is inšy available in other languages?

Right now, inšy works best in English. We’re actively working on multilingual support stay tuned.

I have a technical issue that’s not listed here

No worries — just email us at support@insygent.com and we’ll get back to you as soon as possible.

June 13, 2025

I need help with the app

Please send us an email describing the issue at support@insygent.com. Include any screenshots, device info, or app version — it helps us fix things faster.

How do I report a message I received from the assistant?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Absolutely. We’d love to hear your ideas or feedback. Just send them to support@insy.com and we’ll make sure it gets to the right team.

Do you offer refunds?

If you’re eligible (for example, within 48 hours of payment), we may be able to cancel your transaction. Please write to support@insygent.com and we’ll assist you directly.

Is my data safe?

Yes. We use encryption, secure processing, and modern security practices to protect your data. You can read more in our Privacy Policy.

I accidentally deleted my assistant - can I recover it?

Write to support@insy.com as soon as possible, and we’ll do our best to help.

Can I change or reset my assistant?

Yes, you can reset or customize your assistant from within the app settings. If you’re unsure how, reach out to support@insy.com.

How do I cancel my subscription?

If you subscribed through Apple or Google, you can cancel your subscription via your device settings. If you subscribed through our website, please contact us at support@insygent.com, and we’ll take care of it for you.

Will my assistant remember our conversations?

Your assistant remembers context from your past messages, unless you reset or delete it. You can manage memory in your settings or email us if you’d like help.

Can I use inšy offline?

Currently, inšy requires an internet connection to function properly. We’re exploring options for limited offline functionality in the future.

Is inšy available in other languages?

Right now, inšy works best in English. We’re actively working on multilingual support stay tuned.

I have a technical issue that’s not listed here

No worries — just email us at support@insygent.com and we’ll get back to you as soon as possible.

June 13, 2025

I need help with the app

Please send us an email describing the issue at support@insygent.com. Include any screenshots, device info, or app version — it helps us fix things faster.

How do I report a message I received from the assistant?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Forward the message or describe what happened to support@insygent.com. If possible, include when it happened and what made it feel wrong.

Can I share feedback or suggestions?

Absolutely. We’d love to hear your ideas or feedback. Just send them to support@insy.com and we’ll make sure it gets to the right team.

Do you offer refunds?

If you’re eligible (for example, within 48 hours of payment), we may be able to cancel your transaction. Please write to support@insygent.com and we’ll assist you directly.

Is my data safe?

Yes. We use encryption, secure processing, and modern security practices to protect your data. You can read more in our Privacy Policy.

I accidentally deleted my assistant — can I recover it?

Write to support@insy.com as soon as possible, and we’ll do our best to help.

Can I change or reset my assistant?

Yes, you can reset or customize your assistant from within the app settings. If you’re unsure how, reach out to support@insy.com.

How do I cancel my subscription?

If you subscribed through Apple or Google, you can cancel your subscription via your device settings. If you subscribed through our website, please contact us at support@insygent.com, and we’ll take care of it for you.

Will my assistant remember our conversations?

Your assistant remembers context from your past messages, unless you reset or delete it. You can manage memory in your settings or email us if you’d like help.

Can I use inšy offline?

Currently, inšy requires an internet connection to function properly. We’re exploring options for limited offline functionality in the future.

Is inšy available in other languages?

Right now, inšy works best in English. We’re actively working on multilingual support stay tuned.

I have a technical issue that’s not listed here

No worries — just email us at support@insygent.com and we’ll get back to you as soon as possible.